Social Targeting (2)

Engage Your Facebook Fans: Shift from Mass to Targeted Facebook Messaging

Posted by Brianna Littlepage | Categories: Facebook, Social CRM | Tags: Social Targeting

You have a ton of fans, maybe even an editorial calendar to schedule FB messages, but is everyone getting the same message? Did you know that on average, only 2% of a brand’s fans engage with their Facebook messaging directly?  Given the importance of fan interaction with posts to drive FB graph rank, we think there is a better way to engage your fans…. Read more about Engage Your Facebook Fans: Shift from Mass to Targeted Facebook Messaging

It’s Time to Stop Treating Social Like Mass Media

With Facebook reaching 800 million users, consumer adoption of social media has grabbed the attention of most marketers.  It’s hard to read a marketing article today that doesn’t mention social media – it’s the topic of most conversations.  It’s no longer an emerging media – it’s an established presence in the minds of consumers (46% of people globally log in to a social network daily.)  In our rush to establish a social presence, marketers built Facebook pages, created apps, and started Tweeting;  however, consumers now expect more. To move to the next level, marketers should apply true CRM tactics to drive measurable results and sustain long-term consumer engagement. Read more about It’s Time to Stop Treating Social Like Mass Media

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