13 Mar, 2012

Facebook's Elusive ROI via Social Media Insider

Posted by Kerri Driscoll | Categories: In The News | Tags: Social Media ROI, Social CRM

Last week, Rich Fleck once again took to the Social Media publishing universe to further the discussion on why marketers need to move away from page-centric metrics on Facebook and toward a customer-centric approach.

Read his Social Media Insider article here.